Shipping policy
Shipping Policy
Last updated: October 19, 2026
🚚 Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order ships, you will receive a confirmation email with tracking details.
🌍 Shipping Locations
We currently ship within the United States.
International shipping will be available soon — join our mailing list to stay informed.
📦 Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Economy | 5–8 business days | $4.90, or free on orders of $75 or more |
| Standard | 3–4 business days | From $6.90 |
Your exact shipping cost is shown at checkout before you pay. Delivery times are estimates and may vary during peak seasons or due to carrier delays.
📍 Tracking Your Order
Once your order has shipped, you will receive a tracking number by email. Please allow 24 hours for the tracking link to activate.
❗ Shipping Delays
AURÈLE is not responsible for shipping delays caused by the carrier, weather conditions, or incorrect shipping addresses entered at checkout. If your package appears lost or delayed, contact us at info@aurelerx.com and we’ll assist right away.
📦 Damaged or Lost Packages
If your package arrives damaged, or if it is lost in transit, please notify us within 48 hours of delivery. We will initiate a claim with the carrier and make sure you receive a replacement or refund.
❓ Questions?
Email us at info@aurelerx.com — we’re here to help.